Contact Laquedecraft

Questions about a handcrafted piece or an order? We are here to help you choose, care for and enjoy your Laquedecraft home decor.

Get in touch

Email: contact@laquedecraft.com

Use the contact form below or open the live chat on our store. You can send a message at any time; we aim to respond within 1–4 hours.

How can we help?

Orders and delivery

Include your order number, the email used at checkout and a short description of the issue. For delivery questions, include your tracking number if available. If you need to change or cancel an order, contact us as soon as possible so we can check its status.

Returns, damaged or incorrect items

Contact us before sending any item back so we can confirm eligibility and provide return instructions. For an item that arrived damaged, defective or incorrect, contact us within 7 days of delivery with your order number and clear photos of the item and packaging. Please email photos directly, as the contact form does not accept attachments.

Read our Return & Refund Policy for the 30-day return window, conditions and refund process.

Product sizes, materials and care

Send the product name or link, the size or color you are considering and any measurements relevant to your question. We can help you find the listing information for woven placemats, Christmas tree collars and other Laquedecraft pieces.

Customization, larger orders and gifts

Tell us which product interests you, the quantity, your preferred details and your needed-by date. We will confirm what is available, along with any pricing and timing, before you order. Customization or gift packaging is subject to confirmation.

Find a quick answer

• Frequently Asked Questions — choosing products, payments, tracking and care.
• Shipping Policy — processing times, delivery estimates and tracking.
• Return & Refund Policy — return eligibility and how refunds work.

Business information

Laquedecraft is operated by Bilexhan Decor LLC.

Business address:
30 N Gould St Ste N
Sheridan, WY 82801
United States

For returns: please contact us first to confirm the return address and instructions. Do not send returned items to the business address above without our confirmation.

Ready to send your question? Complete the form below and include the details that will help us assist you.