Laquedecraft

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We want you to love your purchase from Laquedecraft. If something isn’t right, we’re here to help.

Eligibility Window

You may request a return within 30 days of receiving your item.

Return Conditions

To qualify for a return:

• The item must be unused, undamaged, and in its original packaging.
• A receipt or proof of purchase is required.
• Returns must be approved by our support team before being shipped back.

Non-Returnable Items

We cannot accept returns for:

• Sale or clearance items
• Customized or made-to-order products
• Gift cards

Return Shipping Costs

• If the return is due to our mistake (wrong item, damaged item), we cover the return shipping.
• For all other returns, customers are responsible for return shipping costs.
• Approved returns will receive a downloadable return shipping label by email.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 3–7 business days.

Shipping fees are non-refundable.

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Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours with photos of the issue.
We will replace the item or issue a refund at no additional cost.

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Exchanges

We accept exchanges for defective or damaged items.
Please contact us within 7 days after delivery for assistance.

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Lost or Stolen Packages

If your package is lost or marked as delivered but not received, please contact us.
We will assist you in working with the carrier to investigate the issue.

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Contact Us

For any questions or return requests, please contact us:

Email: contact@laquedecraft.com
Business Name: Laquedecraft