Shipping & Return Policy

Shipping & Return Policy

BILEXHAN DECOR LLC

Shipping Policy

Processing Time

All orders are processed within 1–3 business days.
We do not ship on weekends or U.S. public holidays.

Shipping Methods & Delivery Time

We partner with major carriers such as USPS, UPS, and FedEx.
Estimated delivery time:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available)

Please note: Delivery times may vary due to carrier delays, weather, or high-volume periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected method.

Order Tracking

A tracking number will be sent to your email once your order has shipped. Please allow up to 24–48 hours for tracking updates.

Wrong Address Disclaimer

Customers are responsible for providing the correct shipping address.
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for reshipment fees.

Return & Refund Policy

We want you to love your purchase from BILEXHAN DECOR LLC. If something isn’t right, we’re here to help.

Eligibility Window

You may request a return within 14 days of receiving your item.

Return Conditions

To qualify for a return:

  • The item must be unused, undamaged, and in its original packaging.

  • A receipt or proof of purchase is required.

  • Returns must be approved by our support team before being shipped back.

Non-Returnable Items

We cannot accept returns for:

  • Sale or clearance items

  • Customized or made-to-order products

  • Gift cards

Return Shipping Costs

  • If the return is due to our mistake (wrong item, damaged item), we cover the return shipping.

  • For all other returns, customers are responsible for return shipping costs.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 3–7 business days.

Shipping fees are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours with photos of the issue.
We will replace the item or issue a refund at no additional cost.

Exchanges

We currently do not offer direct exchanges.
Please return the unwanted item and place a new order.

Lost or Stolen Packages

BILEXHAN DECOR LLC is not responsible for packages lost, stolen, or marked as delivered by the carrier.
You may file a claim directly with the carrier.

Contact Us

For any questions or return requests, please contact us:

Email: contact@laquedecraft.com
Business Name: BILEXHAN DECOR LLC